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How to reset Admin password (SDOrg) for SupportCenter Plus
How to reset Admin password (SDOrg) for SupportCenter Plus 11.0 version and above This is applicable only above SupportCenter Plus 11.0 version. If you are using any other build , please contact support with the details. You can get the build number from About us present in the top right of the user interface. 1. Access your SupportCenter Plus server and browse to [your drive]:\ManageEngine\SupportCenterPlus\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to the 6th step. 3. If the database is PGSQL , connect to it. 4. Click the Windows icon and select Command Prompt (Run as administrator). 5. Go to [your drive]:ManageEngine\SupportCenterPlus\pgsql\bin and run For Windows: psql.exe -U scpadmin -p 65432 -d supportcenter -h 127.0.0.1 For Linux: psql -U scpadmin -p 65432 -d supportcenter -h 127.0.0.1 If...
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